Mikototo takes every member's privacy seriously. This page clearly explains how we collect, use, store, and protect your personal information. We are fully committed to keeping your data safe and using it responsibly.
This policy applies to all products and services under the mikototo brand.
Quick Summary: mikototo collects your personal data solely for the purpose of operating platform services, ensuring account security, and meeting licensing requirements. We do not sell your data to any third party for marketing purposes.
When you register and use the mikototo platform, we collect several categories of personal information necessary to provide a secure, efficient service that meets legal compliance requirements. This information is collected directly from you during the registration process and your use of the platform.
Below are the types of information we collect and the purposes for which they are collected:
| Type of Information | Example | Primary Purpose |
|---|---|---|
| Identification Information | Full name, IC number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number | Account communications, security notifications |
| Financial Information | Bank name, account number (partially masked) | Deposit & withdrawal processing |
| Device & Access Data | IP address, browser type, operating system | Account security, fraud detection |
| Gaming Activity | Betting history, games played, wins | Compliance, responsible gaming |
| Support Communications | Chat logs, support tickets | Issue resolution, service improvement |
We only collect information that is genuinely necessary. Our data minimisation principle ensures we never request information beyond what is required for platform operations.
The personal data we collect is used responsibly and only for the stated purposes. mikototo will not use your data for any other purpose without first obtaining your consent. Below are the primary ways we use your personal information:
mikototo will never contact you to request your password, PIN, or credit card information via email or chat. Any such request is a fraudulent attempt and should be reported immediately.
Mikototo takes data security seriously. We implement multiple layers of technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
All data transmitted between your device and mikototo's servers is protected by continuous 256-bit SSL encryption. Data stored on our servers is also encrypted using the latest industry standards. Our servers are housed in integrated data centres with strict physical and digital security protocols.
While we implement the best security measures, no system is 100% immune. We encourage you to also take personal protective steps, such as using strong, unique passwords and enabling 2FA.
Mikototo does not sell, rent, or trade your personal information to third parties for marketing purposes. However, there are limited situations where we may need to share your information with certain parties as described below.
All third parties we work with are bound by data protection agreements and are only permitted to use your information for specified purposes.
Mikototo uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform. They help us recognise you on subsequent visits and ensure the platform runs smoothly.
You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the mikototo platform.
mikototo does not use third-party cookies for advertising or data sharing with external ad networks. Our cookies are used solely to enhance your experience on this platform.
As a mikototo member, you have certain rights regarding your personal data that we fully respect. These rights are part of our commitment to transparency and user control over their own information.
You have the right to request a copy of all personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete information in your account.
You may request the deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for specific purposes such as direct marketing.
You have the right to receive your data in a structured, machine-readable format upon request.
You may request that we restrict how we process your data under certain circumstances.
To exercise any of the above rights, contact the mikototo customer support team, available to assist you 24/7. We will process your request within 30 business days.
Mikototo retains your personal data for as long as your account is active or as long as necessary to provide services to you. When you close your account, we will delete or anonymise your data within a reasonable period, unless we are legally required to retain it for longer.
The mikototo platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account.
If you suspect that a minor has registered or is using the mikototo platform, please contact our support team immediately so that appropriate action can be taken.
Mikototo reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via email or in-platform notification at least 14 days before the amendment takes effect.
If you have any questions, concerns, or complaints regarding this privacy policy or how we handle your personal data, our team is ready to assist you at any time. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
You can reach our privacy team via live chat on the platform or through the mikototo customer support portal, available 24 hours a day, 7 days a week including public holidays.
For issues involving sensitive data or account deletion requests, we recommend using the official in-platform support channels to ensure your identity can be securely verified before any action is taken.
Six core pillars of personal data protection for members on the mikototo platform
Every bit of data moving between your device and mikototo's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Your identity documents are processed through an integrated, encrypted KYC system. This information is never disclosed to unrelated parties and is stored to the highest security standards.
Mikototo's security system monitors account activity in real time to detect any suspicious access attempts. You will be notified immediately if any unusual activity is detected.
Unlike many online platforms, mikototo strictly does not sell or share your personal data with advertising networks or third-party marketing companies.
Through your mikototo account settings, you can manage communication preferences, update personal information, and request data deletion easily — no complicated processes required.
The mikototo privacy policy is drafted in accordance with applicable data protection laws. We continuously update our practices in line with the latest regulations to ensure full compliance.
With a transparent privacy policy and industry-grade security technology, you can focus on enjoying the games without worrying about data privacy. Register now and experience the difference.